milion88 Privacy Policy

1. Data Controller and Contact Information

milion88 ("we", "us", "our") is the data controller responsible for the personal data collected through the milion88 Platform at milion88.asia. For all data-related enquiries, requests, or complaints, you may contact milion88's designated data protection contact at: [email protected]

milion88 will endeavour to respond to all data-related requests within 30 days of receipt. Where a request is complex or milion88 receives a high volume of requests, this period may be extended by a further 30 days, with notification provided to you within the initial 30-day window.

2. Categories of Personal Data Collected

milion88 collects personal data in the following categories depending on the nature of your interaction with the Platform:

2.1 Registration and Identity Data

• Full legal name as it appears on official identification
• Date of birth (for age verification purposes – milion88 requires all Members to be 21 years of age or older)
• Residential address, city, and postcode
• Email address and mobile phone number
• Username selected during account registration
• Government-issued identification documents provided for Know Your Customer (KYC) verification

2.2 Financial and Transaction Data

• Deposit and withdrawal amounts and timestamps
• Payment method identifiers (e.g., masked account numbers, e-wallet identifiers for Touch n Go, Boost, GrabPay, Maybank FPX)
• Transaction history and wallet balance records
• Cryptocurrency wallet addresses where USDT TRC20 transactions are conducted

2.3 Technical and Usage Data

• IP address and approximate geolocation derived from IP
• Device type, operating system, and browser information
• Session duration, pages visited, and navigation patterns on milion88
• Login timestamps and frequency of access
• Game activity records including games played, bet amounts, and outcomes

2.4 Communications Data

• Records of live chat conversations with milion88 customer support
• Email correspondence sent to milion88
• Responses to surveys or feedback requests

3. Legal Basis and Purposes of Processing

milion88 processes your personal data on the following legal bases:

Purpose	Legal Basis
Account registration and management	Performance of contract (provision of milion88 services)
Age and identity verification (KYC)	Legal obligation under applicable gaming regulations
Processing deposits and withdrawals	Performance of contract; legal obligation (AML compliance)
Fraud prevention and security monitoring	Legitimate interests of milion88 and protection of Members
Responsible gaming monitoring	Legal obligation; legitimate interests (player protection)
Marketing communications (opt-in only)	Consent (may be withdrawn at any time)
Platform improvement and analytics	Legitimate interests of milion88
Regulatory reporting and compliance	Legal obligation

4. Data Sharing and Third Parties

milion88 does not sell your personal data to third parties. milion88 may share your personal data with the following categories of recipients where necessary to deliver services or comply with legal requirements:

• Payment service providers – Touch n Go, Boost, GrabPay, Maybank, CIMB, Hong Leong Bank, and other payment processors require transactional data to process deposits and withdrawals on your milion88 account.
• Identity verification services – Third-party KYC and AML screening providers who assist milion88 in verifying Member identities and screening against sanctions and politically exposed persons lists.
• Game providers – Software providers such as Evolution Gaming, Pragmatic Play, PG Soft, and others receive pseudonymised gameplay data to operate their games within the milion88 platform.
• IT and infrastructure providers – Cloud hosting, content delivery, and security service providers who process data solely on milion88's instructions and under binding data processing agreements.
• Regulatory authorities – milion88 will disclose personal data to relevant gaming regulators, law enforcement agencies, or financial intelligence units where required by applicable law or regulatory obligation.

All third parties who process personal data on behalf of milion88 are required to maintain appropriate technical and organisational security measures and are prohibited from using your data for purposes other than those specified by milion88.

5. Cookies and Tracking Technologies

The milion88 Platform uses cookies and similar tracking technologies to operate core platform functions, maintain your login session, measure platform performance, and (where consent has been given) deliver relevant promotions. The categories of cookies used by milion88 include:

• Strictly necessary cookies – Required for the milion88 Platform to function. These cannot be disabled and include session authentication cookies and security tokens.
• Performance and analytics cookies – Used by milion88 to understand how Members navigate the Platform, which pages are most visited, and where technical errors occur. Data is aggregated and anonymised where practicable.
• Functionality cookies – Used to remember your preferences such as language settings and display options within the milion88 Platform.

You may manage your cookie preferences through your browser settings. Disabling certain cookies may impact the functionality of the milion88 Platform, including the ability to maintain a logged-in session.

6. Data Retention

milion88 retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:

• Account and identity data – Retained for a minimum of 5 years following account closure, in compliance with applicable AML and gaming regulatory requirements.
• Transaction records – Retained for a minimum of 7 years in accordance with financial record-keeping obligations applicable to milion88's operating jurisdiction.
• Customer support communications – Retained for 3 years from the date of last interaction.
• Marketing consent records – Retained for the duration of consent plus 3 years to evidence lawful processing.

Upon expiry of applicable retention periods, milion88 will securely delete or anonymise personal data in accordance with its internal data lifecycle procedures.

7. Your Data Rights

Subject to applicable law and regulatory restrictions, you have the following rights with respect to your personal data held by milion88:

• Right of access – You may request a copy of the personal data milion88 holds about you.
• Right to rectification – You may request correction of inaccurate or incomplete personal data.
• Right to erasure – You may request deletion of your personal data where milion88 no longer has a lawful basis for retaining it, subject to overriding legal retention obligations.
• Right to restriction – You may request that milion88 restrict the processing of your personal data in certain circumstances.
• Right to object – You may object to processing of your personal data based on milion88's legitimate interests or for direct marketing purposes.
• Right to withdraw consent – Where processing is based on your consent (e.g., marketing communications), you may withdraw consent at any time without affecting the lawfulness of prior processing.

To exercise any of the above rights, please contact milion88 at: [email protected]. Requests will be processed within 30 days subject to identity verification requirements.

8. Data Security

milion88 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for all data transmitted between your device and milion88 servers, access controls limiting data access to authorised personnel on a need-to-know basis, regular security assessments of milion88's infrastructure and third-party integrations, and incident response procedures to address any data security events promptly.

Notwithstanding the above, no method of transmission over the internet or electronic storage is completely secure. milion88 cannot guarantee absolute security of your personal data and encourages you to maintain strong, unique passwords for your milion88 account and to report any suspected unauthorised access immediately.

9. Children and Age Verification

The milion88 Platform is strictly restricted to individuals aged 21 years and above. milion88 does not knowingly collect or process personal data from individuals below the age of 21. If milion88 discovers that personal data has been collected from an individual below the required age, the relevant account will be suspended, the personal data will be deleted, and any associated funds will be returned subject to investigation. If you believe that a minor has registered a milion88 account, please contact milion88 support immediately.

10. International Data Transfers

milion88 may transfer your personal data to service providers or infrastructure located outside Malaysia. Where such transfers occur, milion88 ensures that appropriate safeguards are in place, including contractual data protection obligations on the receiving party equivalent to those applicable under the Personal Data Protection Act 2010 (PDPA) of Malaysia or other applicable data protection frameworks. By using the milion88 Platform, you acknowledge and consent to such transfers where necessary to deliver the services described in this Policy.

11. Changes to This Privacy Policy

milion88 may update this Privacy Policy from time to time to reflect changes in data practices, regulatory requirements, or operational changes. Material updates will be communicated to Members via a notice on the milion88 Platform or by email to the registered address. The "Last Updated" date at the top of this Policy indicates when the most recent revision was made. Continued use of the milion88 Platform following notification of changes constitutes acceptance of the revised Policy.